July 25, 2003
A friend arrived home the other day to discover ChemLawn signs in her yard. Her lawn and fenced garden had been treated, and a bill left for her.
Or rather, a bill had been left for her neighbor two doors down — ChemLawn had gone to the wrong house. Our friend never hired them to treat her lawn. And now everything in her garden — the garden she tended every day, the garden that had been thriving — is dead.
When she called ChemLawn to complain, they told her that she "didn't have to pay for the treatment."
When she pressed that no, ChemLawn would be compensating her for damage to her garden, they responded, "Well, we don't know how much those plants were worth."
Who says stupid shit like this?
That's where it stands now. Rest assured that is not where it will end.