This has been floating around the back of my brain for months and is just dying to get out. Please do not consider it Microsoft bashing: it’s just funny.
During a bit of a crisis last fall, a few of our network and server admins were gathered around the phone on a support call with Microsoft.
“Sorry if we don’t do this right,” I heard one of them say. “We’ve been a Novell shop for 20 years and have never had to call tech support. We don’t know how.”
18 Jan 2005 Sam